Privacy Policy

Introduction

Welcome to Hasho Embroidery. We are committed to safeguarding your personal information and ensuring your privacy is protected. This policy outlines how we collect, use, store, and protect your data when you interact with our services.

Information We Collect

We may collect the following information from you:

• Full name, email address, and phone number
• Shipping and billing addresses
• Order history and transaction details
• Preferences and feedback via surveys or contact forms
• Website usage data through cookies and analytics tools

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide customer service and respond to inquiries
• Send order updates, promotional offers (if subscribed), or newsletters
• Improve our website, services, and customer experience
• Ensure security and fraud prevention

Note: We do not sell or rent your personal information. It is only shared with trusted third parties (e.g., shipping providers) to complete your orders or where legally required.

Data Protection & Security

• We use secure encryption protocols to protect sensitive data.
• Only authorized staff have access to personal data.
• Data is stored securely and handled with confidentiality.
• We routinely update our systems and security practices.
• Our physical and digital environments are monitored and protected from unauthorized access.

Cookies & Tracking

We use cookies to enhance your experience. Cookies help us remember your preferences, analyze traffic, and optimize our website. You can choose to accept or decline cookies. However, disabling cookies may affect site functionality.

Surveys and Contests

Occasionally, we may conduct surveys or contests. Participation is voluntary. Information collected may be used for:

• Contacting winners or delivering prizes
• Improving user satisfaction and services
• Publishing anonymized results (unless you consent otherwise)

Your Consent

By using our website or services, you agree to the terms outlined in this Privacy Policy. Your continued use signifies acceptance of any future updates to this policy.

Updates to This Policy

We may update this policy occasionally to reflect changes in our practices or legal requirements. Please review it periodically for the latest version.

Contact Us

If you have questions or concerns regarding this policy, you can reach out to us at:

Email: symone@hashoembroidery.com
Phone/WhatsApp (UK): +44 7491 593825
Phone/WhatsApp (USA): +1 315 274 5692
Website: www.hashoembroidery.com