Privacy Policy for Hasho Embroidery

Effective Date: January 1, 2026

Introduction

Hasho Embroidery values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, request a quote, place an order, or interact with our services. By accessing or using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue use of our website and services. If you have any questions regarding this Privacy Policy, you may contact us at: Email: symone@hashoembroidery.com

1. Information We Collect

We collect information in two primary ways. Information you provide directly and information collected automatically when you use our website.

a. Information You Provide Voluntarily

You may provide personal information when you:

• Submit inquiries or contact forms
• Request a quote or place an order
• Communicate with our support team
• Subscribe to marketing emails or updates

This information may include:

• Full name
• Email address
• Phone number or WhatsApp contact
• Billing and shipping address
• Order details and artwork files
• Any communication content sent to us

Payments are processed through secure third-party payment providers such as banks, payment gateways, or international payment platforms. Hasho Embroidery does not store full credit or debit card numbers.

b. Information Collected Automatically

When you browse our website, certain technical data may be collected automatically, including:

• IP address
• Browser type and device information
• Operating system
• Pages visited and browsing behavior
• Referral sources and session duration

This information helps us improve website performance, maintain security, and enhance the overall user experience.

c. Sensitive Information

Hasho Embroidery does not intentionally collect sensitive personal information such as health data, political opinions, religious beliefs, or biometric information.

2. How We Use Your Information

We use collected information for legitimate business purposes, including:

• Processing and fulfilling customer orders
• Communicating regarding inquiries, orders, or support requests
• Providing customer service and assistance
• Improving website functionality and user experience
• Sending marketing communications where legally permitted
• Preventing fraud and maintaining platform security
• Meeting legal, regulatory, or compliance obligations

You may opt out of marketing communications at any time by contacting us or using the unsubscribe option in our emails.

3. Legal Basis for Processing Data

Where applicable under international data protection laws (including GDPR), we process personal information based on:

• Your consent
• Contractual necessity to provide services
• Legitimate business interests such as analytics and fraud prevention
• Compliance with legal obligations

4. Sharing of Information

Hasho Embroidery does not sell personal information. We may share limited information with trusted third parties only when necessary, including:

• Payment processing providers
• Shipping and logistics companies
• Website analytics and performance services
• Email communication platforms
• Legal or regulatory authorities where required by law

All third-party providers are required to protect your data and use it only for the services they provide.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Enable essential website functionality
• Analyze website traffic and performance
• Improve user experience
• Support marketing and advertising activities

Some cookies may be placed by third-party services such as analytics providers. You can manage or disable cookies through your browser settings.

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide requested services
• Maintain records for accounting, tax, and legal compliance
• Resolve disputes or enforce agreements

When information is no longer required, it is securely deleted or anonymized.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption, secure servers, and restricted access controls. While we take reasonable precautions to protect your data, no online system can guarantee absolute security.

8. International Data Transfers

Hasho Embroidery operates internationally and serves clients in the United Kingdom, United States, Europe, and other regions worldwide. Your personal information may be processed or stored in different countries depending on operational requirements. We take reasonable steps to ensure appropriate safeguards are in place to protect your data regardless of location.

9. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Restrict or object to certain processing activities
• Request transfer of your data (data portability)
• Withdraw consent for marketing communications

Residents of certain regions, including the European Economic Area (EEA) and California, may have additional rights under applicable privacy laws.

10. Children’s Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under the age of 16.

11. Updates to This Policy

Hasho Embroidery may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our website after updates indicates acceptance of the revised policy.

12. Contact Information

Hasho Embroidery

USA Business Address
7000 Atrium Way
Mt Laurel Township, NJ 08054
United States

UK Business Address
124 City Road
London EC1V 2NX
United Kingdom

WhatsApp & Direct Call (UK):
+44 7491 593825

WhatsApp & UAN (USA):
+1 555 715 6282

WhatsApp & Direct Call (USA):
+1 315 274 5692

Email:
symone@hashoembroidery.com